There are a few different options when deciding where to purchase your RV extended warranty. Essentially, there are dealers and brokers. When you’re shopping for an extended RV warranty plan, it is important for you to understand what a broker is and how brokerage works. Because there is an additional party involved, people sometimes get confused about what a broker is and what they actually do. As a broker, Wholesale Warranties is well-versed in how this unique position benefits you, the customer, most. So, let’s dive in…
What Does an RV Warranty Broker Do?
A broker is a person or company that buys products, services, and assets in order to sell them to other people. Similarly, a warranty broker is a company that purchases extended service contract programs from a warranty administrator. The RV warranty broker then sells these policies to customers. This gives us, the broker, the unique opportunity work with multiple providers. We vet each provider we work with for coverage and customer service. We only choose to offer policies with partners who excel in both categories. From here, our RV Warranty Specialists, who are experts in all of the contracts we offer, work one-on-one with each customer to choose the program that best fits the customer’s needs. We can also help customers renew, cancel or transfer their existing policies. Unlike most brokers, we also assist customers with the claims process.
Brokers act as an intermediary between the customer and the RV warranty administrator. When you file a claim, you don’t file with the company you purchased from, the broker; you refer to the policy administrator. However, at Wholesale Warranties, we have a claims support team to work closely with our customers throughout the claims process. We’re there to answer customer questions about coverage as they undergo the claims process with the administrator. We are the only company on the market to offer this additional benefit for the entirety of your policy term. While our vetting process means most claims will go through without a hitch, it is always nice to have someone in your corner, ready and able to go to bat for you should you need the assistance. That is exactly what our team is here to do.
RV Warranty Broker vs RV Warranty Partner
If you aren’t buying an RV extended warranty from a dealer, you will likely be working with either a broker or a seller who may work with a single company and refer to themselves as a partner. Although they are similar, it is important to understand the difference. A warranty partner will partner with the administrator in order to serve the administrator’s best interests. These interests may sometimes conflict with the customer’s goals. Whereas partners work with administrators through the claims process, brokers work with both the customer and the administrator. With a focus on customer service, they are able to communicate equally between both parties to ensure claims are paid fairly per the contract as written.
Why You Should Work with an RV Warranty Broker
Although you have options when deciding where to purchase your warranty, you should consider a broker. If you’re in the process of buying a vehicle, the dealer is certainly going to come up as an option when it comes to warranties. However, keep in mind that an RV warranty broker specializes in extended service contracts. Not only will a broker provide specialized knowledge, but they will typically offer a wider range of coverage options, longer terms, varied deductibles, and customer service that extends beyond the initial sign-up process.
RV warranty brokers tend to offer a broader range of services as well. For example, Wholesale Warranties offers protection plans for both new and used vehicles, even extended as far back as 20 model years on motorhomes. As long as your vehicle meets the eligibility requirements, then you can secure warranty coverage. Policies are also available for a wide variety of model types, including motorhomes, towable trailers, pop-ups, and even tow vehicles. Brokers also offer different types of warranties:
A listed-component warranty, also called a comprehensive warranty, is a protection plan that offers extensive coverage. These contracts list each mechanical and electrical component that is covered under warranty. Although not as extensive as exclusionary policies, these policies are more affordable and still cover major components such as the power train.
As the name suggests, exclusionary warranties cover virtually every component except for those specially outlined under the list of exclusions. These exclusions are typically just pre-existing conditions and aesthetic components, such as upholstery and windows. Exclusionary warranties offer the highest available level of coverage. These plans are ideal for travelers who don’t want to take any risks when it comes to paying out of pocket for RV repairs.
Brokers such as Wholesale Warranties also offer coach-only and powertrain-only coverage options, along with roadside assistance packages, wheel and tire protection, and various other add-ons. Customization is one of the many benefits of working with a broker.
With an RV warranty broker, customers work directly with warranty specialists. These knowledgeable specialists lend their expertise to determine which available warranty policy meets the coverage and financial goals of each unique traveler. RV warranties are designed to protect travelers from expensive repairs by covering the cost for them. When you’re working with a company that offers both knowledge and customization, your savings potential is much greater. For a free RV extended warranty quote, fill out the form below: