Awning Repair, Refrigerator Repair, Hot Water Tank Repair, Window Repair, Screen Repair, Hitch Repair, Paint Repair, Roof Repair, Step Repair, Holding Tank Repair, Brake Repair, Tire Repair, Warranty Repair’s Chassis Repair, Satellite Repair, AC Repair, Furnace Repair, Generator Repair, Electrical Repair, Appliance Repair
Masters RV – RV Repair Center
At Wholesale Warranties we recognize Masters RV as being a reputable service facility with the ability to accept RV extended warranty policies issued by our company for motorhomes, 5th wheels, and travel trailers. Although we can’t guarantee your satisfaction with Masters RV, the reputation of this repair facility has shown by our research to be satisfactory with no current or past complaints, issues, or grievances by any of our customers that have used this repair facility. We encourage Wholesale Warranties extended warranty policy holders to directly call Masters RV at (864) 223-2267 specifically for questions and information on setting appointments, scheduling repairs, and the areas of expertise. Masters RV is currently servicing the Greenwood, SC area and is located at 104 Hwy. 246 South.
We encourage our customers to mention this listing when scheduling an appointment and leaving a review about your experience with this RV repair facility. We appreciate your help with encouraging great service for all RV service and repair facilities mentioned on this site. If there is any repair facilities not mentioned on this site that you would like to add, please send us an email to info@wholesalewarranties.com.
Replacement of 1998 Jayco Heritage Acadia pop-up camper top under warranty.
I am the original owner of a 1998 Jayco Heritage Acadia pop-up. About 2 months ago I called Masters to inquire if my sagging and cracked
camper top was covered by warranty. They didn?t answer their phone. I left a message. They didn’t return my call. I called for several days till I
finally got a human. I was told someone would call me back. They never did. About a week later I was going camping near them so I took my
camper by there for evaluation. I told them my frustration with not being able to contact them and that I wanted to get my camper fixed so I could
sell it and buy another Jayco from them. They had the exact one I wanted on their lot. They never really apologized for the poor communication,
but I was willing to give them another chance.
They agreed that my top could be replaced under warranty, took pictures and my information and said they would submit it to Jayco. After
hearing nothing for two weeks I called Masters and got some flimsy excuse why they hadn?t sent the info to Jayco. So I called Jayco myself. They
gave me the e-mail address to send the pictures and info to and said they would contact Masters. Masters finally called me back and acted like
they had been the ones to get the ball rolling. I was hot, but I let it go. I just wanted my camper fixed.
That same day Jayco issued authorization number to Masters RV to replace my top under warranty. Jayco said after they receive the order from
Masters it would take them about 3-4 weeks to manufacture and ship the top to Masters. Six weeks later I call Jayco to get a status update and
they tell me that Masters never submitted an order for the top. Daryl Masters told me that he didn?t want to do the work because he was going to
have to pay Jayco up front for the top and then get reimbursed once the work was done. Over the 6 week period he never once called me to
inform me that he didn?t want to do the work.
I will NEVER do business with Masters RV again. I will bad-mouth them every chance I get. I will post this letter on every website pertaining to
camping and RV service I can find. I really like Jayco products, but Masters RV is doing great damage to the Jayco name.