Awning Repair, Refrigerator Repair, Hot Water Tank Repair, Window Repair, Screen Repair, Hitch Repair, Paint Repair, Roof Repair, Step Repair, Holding Tank Repair, Brake Repair, Tire Repair, Warranty Repair’s Chassis Repair, Satellite Repair, AC Repair, Furnace Repair, Generator Repair, Electrical Repair, Appliance Repair
Krenek RV – RV Repair Center
At Wholesale Warranties we recognize Krenek RV as being a reputable service facility with the ability to accept RV extended warranty policies issued by our company for motorhomes, 5th wheels, and travel trailers. Although we can’t guarantee your satisfaction with Krenek RV, the reputation of this repair facility has shown by our research to be satisfactory with no current or past complaints, issues, or grievances by any of our customers that have used this repair facility. We encourage Wholesale Warranties extended warranty policy holders to directly call Krenek RV at 800-543-8267 specifically for questions and information on setting appointments, scheduling repairs, and the areas of expertise. Krenek RV is currently servicing the Coloma, MI area and is located at 6542 Ryno Road.
We encourage our customers to mention this listing when scheduling an appointment and leaving a review about your experience with this RV repair facility. We appreciate your help with encouraging great service for all RV service and repair facilities mentioned on this site. If there is any repair facilities not mentioned on this site that you would like to add, please send us an email to info@wholesalewarranties.com.
Slide-out, front brakes, motorized step, replaced master lock assembly.
Krenek’s estimate and invoice system are archaic and difficult to read and understand for both their employees and customers. They use hand written notes which do not get entered into the computer. Estimate notes/info are included on the final invoice which makes it impossible to truly understand what was completed in full vs simply originally estimated. The information that the staff provides vs what the fine print on the final invoice state are often different.
The slide-out on my RV was laboring and not moving in and out properly. There is a wear mark on the carpet inside and the outside fascia was becoming damaged. The Service Manager said the stoppers and fascia needed to be replaced. Although instinct said this was not the issue/solution, I said nothing because they are the ‘experts.’ I was told that they did this work. While on a trip, the slide-out stopped working altogether and slid out while I was driving (there is no E stop on this slide out). The gear box had finally broken. The fine print on the invoice says that the stoppers could not be replaced/added and the fascia was re-bolted on.
The front breaks were replaced and now always make noise that is heard 7-8 cars away (not just after rain, etc. but, always when driving, cruising, slowing). The motorized step was sticking and moving in and out at will. Twice, they said that they cleaned and lubed the step. It continues to not work properly. The fine print on the invoice notes it was just lubed. The operating system was never checked.
Last year, Krenek repaired the master lock. It continued to not work. This year, they replaced the assembly. It now sticks and the screws have loosened several times.
While the staff is very nice and wants to be accommodating, they are disorganized and because the computer system is so confusing, never really sure what is done, has been done, is going to be done, etc. I do not believe that the Service Manager has any mechanical experience as he never understands the specifics of the work being suggested.